Imperial Healthcare Systems
Compliance Status: Audit-Ready (SOC 2 Type II / HIPAA Security Rule)
Imperial Healthcare Systems operates at the intersection of high-scale financial performance and rigorous data integrity. This policy outlines our commitment to the AICPA Trust Services Criteria (SOC 2) and the HIPAA Security & Privacy Rules, ensuring that our RCM workflows are as secure as they are efficient.
Our infrastructure is protected against unauthorized access. We utilize enterprise-grade firewalls, intrusion detection systems (IDS), and 24/7 security monitoring.
We maintain a 99.9% uptime commitment, supported by redundant cloud architecture and a documented Disaster Recovery (DR) plan with aggressive RTO/RPO targets.
Every claim, denial, and payment is processed accurately and timely. Automated reconciliation loops ensure no data is lost or altered during the RCM lifecycle.
Data is classified based on sensitivity. PHI is strictly isolated and accessible only to personnel with a "need-to-know" via Role-Based Access Control (RBAC).
We adhere to the HIPAA Privacy Rule, ensuring patient information is used only for treatment, payment, and healthcare operations (TPO) as authorized.
As part of our commitment to international information security standards, Imperial Healthcare Systems is ISO/IEC 27001:2022 certified. This certification validates our Information Security Management System (ISMS) on a global scale.