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Join Our Team

Build your career in healthcare technology with Imperial Healthcare Systems. We're transforming revenue cycle management with innovation, integrity, and excellence.

500+ Employees
Growing Company
US & India Locations

Current Openings

Business Development Executive (BDE)

Top-of-funnel velocity for US Market

Gurgaon8:00 PM – 5:00 AM IST (Night Shift)0–2 years

The Mission

Drive outbound prospecting (Cold Calling, Email, LinkedIn) to secure qualified meetings with US healthcare decision-makers (CXOs, Practice Managers).

Core Responsibilities

  • •Identify ICP-fit leads
  • •Execute high-volume outreach
  • •Qualify opportunities via BANT
  • •Maintain CRM hygiene (HubSpot/Salesforce)
  • •Optimize conversion scripts

Requirements

  • •0–2 years in B2B sales/lead gen
  • •Exceptional English fluency
  • •"Hunter" mindset

KPIs

Dials/dayMeetings bookedMQL-to-SQL conversion
Client Account Manager (US Operations)

Strategic retention and revenue growth

Richmond, Kentucky (On-site/Hybrid)US Business Hours2–6 years

The Mission

Own the end-to-end relationship and P&L for a portfolio of US clients, ensuring high CSAT and identifying upsell/expansion opportunities.

Core Responsibilities

  • •Lead QBRs/MBRs
  • •Monitor operational KPIs (AR aging, Net Collections)
  • •Manage escalations with RCA/CAPA
  • •Oversee client onboarding

Requirements

  • •2–6 years in Client Success/Account Management
  • •RCM/Healthcare experience preferred
  • •Strong executive presence

KPIs

Gross Revenue Retention (GRR)Net Revenue Retention (NRR)SLA adherence
Operations Executive (RCM)

Process governance and delivery excellence

GurgaonUS Shift1–4 years

The Mission

Ensure day-to-day execution across the RCM value chain (Eligibility, Coding, AR, Payment Posting) meets client SLAs.

Core Responsibilities

  • •Track daily backlogs
  • •Identify process gaps
  • •Coordinate with QA/Training teams
  • •Ensure 100% HIPAA compliance

Requirements

  • •1–4 years in RCM operations
  • •Proficiency in Excel and data-driven reporting

KPIs

SLA/TAT complianceQuality scoresBacklog reduction
Medical Coder

Clinical accuracy and compliance

GurgaonDay Shift0–3 years

The Mission

Translate clinical documentation into accurate CPT, ICD-10, and HCPCS codes to maximize reimbursement and minimize audits.

Core Responsibilities

  • •Chart review
  • •Modifier application
  • •Provider queries
  • •Stay updated on CMS/Payer guidelines

Requirements

  • •0–3 years in Medical Coding
  • •Deep knowledge of anatomy/terminology
  • •CPC/CCS certification preferred

KPIs

Coding Accuracy (99.5%+)Charts per dayCoding-related denial rate
Claims Processor / AR Caller / Analyst

Submission velocity and "Clean Claim" rate

GurgaonUS Shift0–3 years

The Mission

Execute end-to-end claim submission and clearinghouse error resolution to ensure rapid payer acceptance.

Core Responsibilities

  • •Demographics/Insurance validation
  • •Pre-submission error correction
  • •Working rejections
  • •Coordinating with the AR team

Requirements

  • •0–3 years in US Healthcare RCM
  • •High attention to detail

KPIs

First-pass Clean Claim RateSubmission TATRejection rate
IT Developer (Healthcare/RCM)

Scaling through automation and proprietary tech

GurgaonDay Shift1–5 years

The Mission

Build and maintain the technical infrastructure (automations, APIs, and BI dashboards) that gives the firm a competitive edge over legacy RCM players.

Core Responsibilities

  • •Develop workflow automation tools
  • •Integrate EMR/PM systems via APIs
  • •Build real-time performance dashboards

Requirements

  • •1–5 years in Python, Node.js, or .NET
  • •Experience with SQL and Git
  • •Healthcare data (HIPAA) knowledge is a plus

KPIs

System uptimeAutomation % of manual tasksSprint delivery speed

Why Join IHS

Growth Opportunities

Continuous learning, skill development, and clear career progression paths.

Work-Life Balance

Flexible schedules, remote work options, and supportive team culture.

Competitive Benefits

Competitive salaries, health insurance, and performance bonuses.

Imperial Healthcare Systems

Think Excellence. Delivering technology-enabled healthcare solutions with integrity, accountability, and reliability.

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Services

  • Revenue Cycle Management
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  • AR Follow UP

Contact Us

  • info@imperialhealthsystems.com
  • United States - Imperial Healthcare Systems LLC

    Registered: 212 N. 2nd St. STE 100,
    Richmond, KY 40475, United States

    India - Imperial Healthcare Systems Pvt. Ltd.

    Registered: 879, Ground Floor,
    Sector 47, Gurugram - 122018, Haryana, India

    Administrative: Unit No. 219 2F,
    ILD Trade Centre, Sector 47, Sohna Road,
    Gurugram - 122018, Haryana, India

    Office: M15, Ground Floor, Regus,
    Welldone Tech Park, Badshahpur–Sohna Road Highway,
    Sector 48, Gurugram – 122018, Haryana, India

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